Your Troubleshooting Guide

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Airbase Spray Gun

Click to enlarge

Click on your problem to follow instructions.

Airbrush Not Spraying
Step 1

 

Check that all the leads are connected correctly and the Compressor is operating. The green light should be on, on the Compressor.

YES: See Step 2.

NO: Your Compressor has a 1 year warranty from purchase date. Please contact us for assistance.

Step 2

 

Check that your Airbrush is correctly assembled, particularly if you have recently stripped it down for cleaning or maintenance. See Step 3.

 

Step 3

Place the Trigger (Part 6) in the rest position. Does the Airbrush trigger push down when pressed?

YES: See Step 4.

NO: Your trigger is not positioned correctly. Please strip down your Airbrush and reassemble being sure to position the trigger so when depressed it pushes the spring loaded Piston (Part 5).

Step 4

 

Does the Airbrush spray Airbase Thinner and Cleaner?

YES: See Step 5.

NO: See Step 7.

 

Step 5

Half fill Airbrush cup with Airbase Thinner and Cleaner and replace the Cup Cover (Part 17). Ensuring that the Nozzle and Needle cap (Parts 1 and 2) are on the Airbrush, block the needle cap using your finger. Push the trigger down and pull back as if to spray. This will back bubble the cleaning fluid and clear any blockages. Spray all the remaining fluid through the Airbrush and try with foundation. Is your Airbrush functioning normally?

YES: Fantastic!

NO: See Step 6.

Useful tools: Airbase Thinner and Cleaner

Step 6

 

The problem is thick foundation. Add foundation to your Airbrush cup and a few drops of Airbase Thinner and Cleaner. The foundation will now spray ok. Is your Airbrush functioning normally?

YES: Fantastic!

NO: See Step 7.

 

Step 7

Does the Needle (Part 25) retract when you push the trigger down and pull it back?

YES: See Stage 8.

NO: See Stage 9.

Step 8

 

Does the Needle protrude beyond the Needle Cap? (Part 1)

YES: Your Nozzle is damaged and will need replacing.

SEE: How to guide for changing the Nozzle below.

NO: See Step 9.

 

Step 9

Unscrew Airbrush Handle (Part 27), loosen the Needle Chucking Nut (Part 26) and Spring Case (Part 13).

Gently push the Needle (Part 25) forward as far as it will go so that it protrudes beyond the Nozzle Cap (Part 2) but not the Needle Cap (Part 1).

Tighten all parts that you have just loosened. The needle will now retract when you push the trigger down and back and the Airbrush should spray.

Is your Airbrush functioning normally?

YES: Fantastic!

NO: See Step 10.

Step 10

 

Fully strip down your Airbrush, clean throughly and reassemble. If the problem continues, please contact us for assistance.

Airbrush Spitting Product
Step 1

 

Check that all the leads are connected correctly and the Compressor is operating. The green light should be on, on the Compressor.

 

YES: Go to Stage 2.

NO: Your Compressor has a 1 year warranty from purchase date. Please contact us for assistance.

 

Step 2

Check that your Airbrush is correctly assembled, particularly if you have recently stripped it down for cleaning or maintenance.

Go to Stage 3.

Step 3

Unscrew Airbrush Handle (Part 27), loosen the Needle Chucking Nut (Part 26) and Spring Case (Part 13).

Gently push the Needle (Part 25) forward as far as it will go so that it protrudes beyond the Nozzle Cap (Part 2) but not the Needle Cap (Part 1).

Tighten all parts that you have just loosened. The needle will now retract when you push the trigger down and back and your Airbrush will spray.

Is your Airbrush functioning normally?

YES: Fantastic!

NO: Go to Stage 4.

Step 4

 

Does the Needle protrude beyond the Needle Cap? (Part 1)

YES: Your Nozzle is damaged and will need replacing.

SEE: How to guide for changing the Nozzle below.

NO: GO to Step 5.

 

Step 5

Unscrew the Airbrush Handle (Part 27), loosen the Needle Chucking Nut (Part 26) and Spring Case (Part 13).

Gently remove the Needle (Part 25). Unscrew the Needle Cap (Part 1) and Nozzle Cap (Part 2) and detach from your Airbrush.

Using a magnifying glass (if required) check the Nozzle (Part 3). The Nozzle’s hole should be perfectly round. Check for fractures and closures of the hole.

Does the Nozzle have any damage?

YES: Your Nozzle is damaged and will need replacing.

SEE: How to guide for changing the Nozzle below.

NO: Go to 6.

Step 6

Half fill airbrush cup with Airbase Thinner and Cleaner and replace the Cup Cover (Part 17).

Ensuring that the Nozzle and Needle Cap (Parts 1 and 2) are on the Airbrush, block the needle cap using your finger. Push the trigger down and pull back as if to spray. This will back bubble the cleaning fluid and clear any blockages.

Spray all the remaining fluid through the Airbrush and try with foundation.

Is your Airbrush functioning normally?

YES: Fantastic!

NO: Go to Stage 7.

Step 7

Fully strip down your Airbrush, clean throughly and reassemble. If the problem continues, please contact us for assistance.

Sticky Trigger

Add Airbase thinner and cleaner or pure alcohol into the piston area.

Reassemble your Airbrush.

When reassembled, depress and lift the trigger to create movement in the piston and work the solution into the ‘sticky’ area.
If necessary, remove Piston (Part 5) and clean area and part thoroughly.

Low Pressure
Step 1

Check that all the leads are connected correctly and the Compressor is operating. The green light should be on, on the Compressor.

YES: Go to Step 2.

NO: Your Compressor has a 1 year warranty from purchase date. Please contact us for assistance.

 

Step 2

Check that your Airbrush is correctly assembled, particularly if you have recently stripped it down for cleaning or maintenance.

Go to Step 3.

Step 3

Drop 3-4 drops of Airbase Thinner and Cleaner or pure alcohol into the area where the piston is located.

Reassemble your Airbrush.

When reassembled, depress and lift the trigger to create movement in the piston and work the solution into the Piston area (Part 5).

YES: Go to Step 4.

NO: Strip down your Airbrush and remove the Piston (Part 5).

 

Step 4

Fully strip down your Airbrush, clean thoroughly and reassemble. If the problem continues, please contact us for assistance.

HOW TO - Change The Nozzle
Step 1

Check that all the leads are connected correctly and the Compressor is operating. The green light should be on, on the Compressor.

YES: Go to Step 2.

NO: Your Compressor has a 1 year warranty from purchase date. Please contact us for assistance.

 

Step 2

Check that your Airbrush is correctly assembled, particularly if you have recently stripped it down for cleaning or maintenance.

Go to Step 3.

Step 3

Drop 3-4 drops of Airbase Thinner and Cleaner or pure alcohol into the area where the piston is located.

Reassemble your Airbrush.

When reassembled, depress and lift the trigger to create movement in the piston and work the solution into the Piston area (Part 5).

YES: Go to Step 4.

NO: Strip down your Airbrush and remove the Piston (Part 5).

 

Step 4

Fully strip down your Airbrush, clean thoroughly and reassemble. If the problem continues, please contact us for assistance.